If you need to cancel or amend your reservation, try and notify this change as soon as possible. It is courteous and considerate to do so, and may lessen any cancellation charges.
You should use the contact information provided to you by email following your booking to advise changes or requests as early as possible. Terms and Conditions will have been advised to you prior to making your booking, and you should refer to these for additional information concerning cancellations and amendments.
Customer
Care
If at any time you need advice or assistance, please contact us. We are always
available to help our customers with any problems.
We take complaints very
seriously. If you have a problem in relation to your hotel service
or accommodation, you should first talk to the B&B management
or staff. If the matter remains unresolved, you should then
contact our Customer Care section with full details.
Otherwise, if you do not
have a complaint, but wish to comment on any aspect of your
holiday, your accommodation, our service, or any related matter,
please share it with us. We are always pleased to receive your
views and suggestions.
To Contact Us
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